Effective Date: 12 September 2025
At Link Up Infotech, we strive to deliver reliable and seamless algo trading automation services. This Cancellation & Refund Policy outlines the terms under which you may cancel your subscription and request a refund.
You may cancel your subscription at any time by contacting our support team at info@linkupinfotech.com.
Upon cancellation, you will continue to have access to the services until the end of your current billing cycle.
No additional charges will be applied after the cancellation date.
Non-Refundable Fees: Subscription fees are generally non-refundable once a plan is activated.
Eligible Refunds: Refunds may only be considered in the following cases:
If you were charged by mistake due to a technical error.
If you are unable to access the service because of a verified fault on our side.
Ineligible Refunds: Refunds will not be provided for:
Change of mind after activation.
Issues caused by broker downtime, internet failure, or third-party services.
We offer a free trial period so you can experience our platform before subscribing. We recommend using the trial to evaluate the service, as paid subscriptions are generally non-refundable.
To request a refund, please email us at info@linkupinfotech.com with your registered email ID and payment details.
If approved, refunds will be processed within 7–10 business days to your original payment method.
We may update this Cancellation & Refund Policy from time to time. All changes will be posted on this page with a revised effective date.
If you have any questions about cancellations or refunds, feel free to reach us:
📍 Address: Bhilai, Chhattisgarh
📞 Phone: +(91) 9111333173
📧 Email: info@linkupinfotech.com
